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To Coach Junior Employees, Start with 4 Conversations

Career coaching is crucial for recent college graduates and young people entering the workforce. Though many have scant experience, they’re making choices that will affect their lives long into the future. Research has shown that first jobs are an optimal time for workers to gain transferable skills that follow them through their…
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4 Ways to Help Your Team Avoid Digital Distractions

In our always-on culture, employers expect workers to be reachable and responsive at all times. However, research shows that constant connectivity may be counterproductive when it comes to engagement and productivity levels. Today’s smartphone users check their phones 150 times a day, which is the equivalent of spending 2.5 hours a day just…
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Is It Time to Let Employees Work from Anywhere?

Despite a few high-profile retreats from remote work policies in recent years, data on the U.S. workforce suggests that remote work is increasing. A 2017 Gallup poll reported that 43% of employed Americans had spent at least some time working remotely, and US Census data released in 2018 reported 5.2% of U.S. workers being based entirely at home. Even…
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3 Questions Hiring Managers Want You to Answer

Interviews have an outsize influence on whether you land the job you want. Even though your application materials reflect your lifetime of experience, a few hours of interaction with a recruiting team often ends up being the determining factor in whether you actually get hired. So, clearly you need to…
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How to Have Difficult Conversations Virtually

As the psycholinguist Herb Clark has pointed out, human communication is optimized for small numbers of people to talk together face-to-face in real time. The further we get from this ideal situation, the more opportunities there are for communication to go awry. And, yet, so many of us work with people…
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Managing an Underperformer in a Family Business

In family businesses, leaders sometimes make hiring and staffing decisions based on relationship and obligation as much as on competence and experience. After all, one purpose of these firms is to provide employment for family members. But that doesn’t mean all family members perform effectively. A few may feel so…
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Managing an Underperformer in a Family Business

In family businesses, leaders sometimes make hiring and staffing decisions based on relationship and obligation as much as on competence and experience. After all, one purpose of these firms is to provide employment for family members. But that doesn’t mean all family members perform effectively. A few may feel so…
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Generational Differences At Work Are Small. Thinking They’re Big Affects Our Behavior

Look around your workplace and you are likely to see people from across the age span, particularly as more Americans are working past age 55. In fact, the Society for Human Resource Management argues that there are a full five generations on the job today, from the Silent Generation to Gen Z. A…
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What Good Feedback Really Looks Like

According to a recent Harvard Business Review cover story, it’s rarely useful to give feedback to colleagues. The authors argue that constructive criticism won’t help people excel and that, when you highlight someone’s shortcomings, you actually hinder their learning. They say that managers should encourage employees to worry less about their…
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